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APA Writing & Citing Guide

APA examples provided are not exhaustive. Students must seek assistance from the Writing Centre and/or their Professor for specific or problematic references. The library is not responsible for errors, omissions or problems of interpretation. Last Updated

Getting Started

APA reference page entries for articles on websites, product / manufacturer's websites, or reports from a website typically include:

  • Website owner's name (could be a corporation, group, organization, government department)
  • Date (Year, Month, Day) of last update or publication
  • Retrieved from URL

  • a section heading OR
  • a paragraph number (you may have to count them!)

Dates and page or paragraph numbers are frequently missing on websites. 

Are you citing more than one page from a website?

Learn How to Cite Multiple Pages From the Same Website at the APA Style Blog

Something is missing

Something is missing

What to do if information (such as date or author) is missing for your APA citation.

Something is missing

Where do I find

Where do I find?

Learn how to find the author, date, title and publication information.

Where do I find ...?

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Articles or reports on websites

Reference page entry:

Xerox. (2016). Enterprise content management. Retrieved from https://www.xerox.ca/en-ca/services/enterprise-content-management-solutions

In-text citation:

(Xerox, 2016)

Reference page entry:

College of Nurses of Ontario. (2014). Becoming a nurse. Retrieved from http://www.cno.org/en/become-a-nurse/

In-text citation:

(College of Nurses of Ontario, 2014)

Reference page entry:

Toronto Police Service. (2012). 2012 Annual Statistical Report. Retrieved from http://www.torontopolice.on.ca/publications/files/reports/2012statsreport.pdf

In-text citation:

(Toronto Police Service, 2012)

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Google Maps & Directions

Google maps are created on demand by the website, so there is no specific published date.  The screenshot below shows Google map & driving directions from Georgian College's Barrie campus to the Orillia campus. The APA Style Blog recommends adding a retrieved date statement, because directions occasionally change over time. (APA Style Blog, 2014)

Screenshot example of Google Maps / Directions between Barrie & Orillia campus of Georgian College
Screenshot source: Google Maps

Reference page entry:

Google. (n.d.). [Google Maps directions for driving from Georgian College - Barrie campus, to Georgian College - Orillia Campus]. Retrieved June 3, 2016, from https://goo.gl/maps/96mbAWyB7BS2

In-text citation:

(Google, n.d.)

Note: To find a stable URL for a Google map, use the Share icon, located between the send to mobile and print icons (see the example above). On the sharing page, select the option for shortened URL.


For more information on how to cite Google Maps, see the APA Style Blog: How to cite online maps .

Wikipedia & other wiki type sites

Reference page entry:

Catherine, Duchess of Cambridge. (2014, April 30). In Wikipedia, The Free Encyclopedia. Retrieved, May 2, 2014, from http://en.wikipedia.org/w/index.php?title=Catherine,_Duchess_of_Cambridge&oldid=606514600

In-text citation:

(Catherine, 2014)

 Note: Webpages such as Wikipedia are frequently edited. You need to include the date you retrieved the information, just in case the information on the page changes at a later date!

Websites: Where do I find...

You may need to look around at a website a bit to discover all of the pieces of information needed to properly cite a page. Here is a sample website with citation details identified.

This screenshot illustrates some of the typical places you can look for parts of a website citation

The parts of the citation identified above go together to form the following reference page entry:

Simcoe Muskoka District Health Unit. (2014). Cost of healthy eating. Retrieved from http://www.simcoemuskokahealth.org/Topics/HealthyEating/FoodSecurity/CostofHealthyEating.aspx .