Did you get this error screen when you tried to use a link?
If you generate a link off campus, and then try to access it later, you will get this login screen!
Your Library UserID & PIN will not work with this login screen.
This screen indicates a problem with our remote authentication system - either the link is wrong or the system itself is having problems.
Please contact research help staff for assistance.
Your Library User ID is the number under the barcode on your student card. Your PIN is the last 4 digits of the same number.
Activate your Library UserID or get login help by emailing
1.877.890.8477
Press 1 for Customer Service
Or
Contact the Library
URLs and internet addresses change over time – sometimes overnight! Library databases use temporary links when generating your search results.
Do NOT copy & paste a link from the browser URL / address bar.
Stable or persistent links do not change over time
Use stable links when:
Stable links MUST include our remote authentication prefix (RA prefix), to ensure that users can access both on and off campus.
Library resources links require a remote authentication "Prefix" that is added to the beginning of any persistent link:
https://ra.ocls.ca/ra/login.aspx?inst=georgian&url=
Combined with a stable link from one of our resources, the RA prefix above will ensure students can access the article anywhere. A complete stable link will look something like this:
https://ra.ocls.ca/ra/login.aspx?inst=georgian&url=http://search.ebscohost.com/login.aspx?direct=true&db=rzh&AN=2011696211&site=eds-live |
The screenshots below illustrate how to find a "stable link" in most of our databases.
Here are some screenshots that illustrate how to locate links in some of our popular databases. Please see Linking to Library resources for more information about how to create stable links to include in Blackboard, Powerpoint or other locations.