Frequently Asked Questions

Student FAQs

How do I access library resources from off campus?

You will use your network login information. For students, enter "" first and then enter your password.

If you have already logged into Georgian's network, you won't need to enter that information again unless you have closed your web browser.

This is what the login screen may look like:

How can I get research help?

You can make an appointment with a research help staff member, or email us, or use our askON online research service.

Check out all the ways you can connect and get research help here.

When is askON (online research help) available?

January 10, 2022 to April 22, 2022:

Monday to Friday: 9 a.m. to 11 p.m.

Saturday and Sunday: 11 a.m. to 5 p.m.

Between semesters, Georgian library staff offer online research help via askON Monday to Friday. Check our website for service hours.

How do I get started with research?

  1. Check your program research guide
  2. Here's our list of databases
  3. Use Google Scholar
  4. Use the web but review the source
  5. Evaluate what you find
  6. Cite what you use

Still not sure how to do research? Check out the Doing Research guide

Or check out The Learning Portal's Research hub.

How can I find ebooks?

We have several eBook databases.

In addition, when searching MultiSearch, you can limit your search result to eBooks by selecting "Available Books & Videos" founder under "Limit To", then also check "eBooks" found under "Source Types"

To limit to ebooks, select the checkbox for Available Books and Videos, and select the checkbox for eBooks

I have books from the library. How do I return them? Will I have overdue fines?

You can return any resources to the Barrie, Orillia, or Owen Sound libraries during our open hours. We aren't charging any fines.

Will I still be able to get copies of articles that Georgian doesn’t have?

We continue to provide our Get It Free! (interlibrary loan) service to the best of our ability. With some libraries closed or providing reduced services, there may be some resources we cannot provide.

I need to cite my sources using APA 7th edition. Help!

You’re right, you need to cite all the sources you use in your assignments. Here are some options:

  1. Use the Library’s Citing guide. Our revised 7th version is available
  2. Contact our Writing Centre. They offer both paper feedback and email assistance.
  3. The APA Style website is an excellent source of information as well. They have many examples and instructional aids. We use them all the time.

I used to borrow my textbook from the reserves at the library. Now what can I do?

Textbooks can be expensive but are really important to support your course material. We’ve been able to identify a few solutions:

  1. Georgian Store is open for online orders
  2. Search Amazon’s used book market
  3. Search Facebook groups for used books: Orillia Georgian College Book Exchange, Georgian College Barrie Book Swap, Georgian College Used Textbooks. Students post their used texts or post as wanted
  4. Contact the publisher. Some publishers are making textbooks open access during the health crisis. Use your college email.

Note about used textbooks: Some textbooks are purchased with a code to access online content. This code has probably already been used and is no longer valid if you get a used textbook.

Hold & Pick Up FAQs

Can I get resources from the library?

Yes, we are offering a "Hold & Pick Up" service at Barrie, Orillia, and Owen Sound campuses. This is like a curbside pick up that many retailers are doing but you will be coming into the library to get your resource.

Who can get a resource from the library

All current Georgian College students and employees can request items from the Barrie, Orillia, or Owen Sound library collections.

What can I place a hold on?

Only our physical books and DVDs will be circulated.

The following items cannot be placed on hold: reference or reserve items, media equipment, special program kits, magazines, and journals.

How do I place a hold?

  1. Start on the library website and search for an item in MultiSearch. You may want to limit to "available books and videos".
  2. Once you know what you want, contact your closest campus library (Barrie, Orillia, Owen Sound).

How will I know when my item is ready to be picked up?

Library staff will contact you through your student or employee email address.

When will the resources be due?

The majority of resources will have a 3-week loan period. Some items may have shorter loan periods. All items will be marked with a return date. Please note that there will be NO overdue fines.

How do I pick up the resource?

Come into the library to pick up your item. Check our library hours to see when you can come.

Have your ONEcard or digital ONEcard available for confirmation of pick up.

How do I return a resource?

You can return your item(s) when the library is open. No overdue fines will be charged.

What if I need research help or assistance finding a resource in the collection?

We are happy to help you. You can connect by:


Form: Contact the library.

Online research help: Choose askON from our library website.

What if I have questions or problems?

Copyright FAQs

I’m a professor and need to scan some information to make it available to my students on Blackboard. How can I do this and stay within our copyright guidelines?

That’s a great question. And the answer is “it depends”. Contact with your scenario and we’ll help you figure out the best solution.

I’m a professor and have additional material from my course textbook’s publisher. It is the required textbook for the course. Can I share this with students on Blackboard?

Most publishers will allow you to share the content as long as it is a required textbook. Contact to confirm that your textbook’s publisher allows this..

I’m a professor and I usually have books or specific readings on reserve for my students. Is there anything the library can offer?

Possibly. It’s called eReserves and we’re going to try to support you. Email and tell us what you need to make accessible to students. A staff member will contact you to go over specific details and determine if we can provide electronic access within copyright guidelines.

I have found an image from a website. Can I use it in my slides or lessons for class?

It depends on where it is from. The library has a few images databases that you can use. If you found the image somewhere other than a library database, look to see if it has a Creative Commons license or is uploaded to a royalty free site. These sites allow you to reuse the images. If there is a watermark or clearly visible notice or you must purchase the image, you will want to check the license. Contact to find out more.

Where can I find images to use in my slides or lessons for class>

Here is a great place to start - Copyright Guide - Images. Web browsers usually have an option to filter or search by licenses or usage rights. If you would like to find out more, contact

I want to use a video from one of the library's streaming databases. Do I have to add anything for copyright?

That's great that you found a streaming video in our collection to use. There is nothing else you need to do, although we recommend including a citation to acknowledge the source.

I'm a professor and I usually show a DVD in my in-person class. Now that we are online, what can I do?

Email and include the title of the video you would like to use. We will find out what options are available.

I would like to show a YouTube video in class. Is this allowed?

This is a great question. You are allowed to use it, although it is best to determine who posted the content to ensure it has been posted by the copyright owner. Look at who posted the video to determine if they would have permission to share (copyright owner) or not. Contact if you would like to find out more.

Interlibrary Loan FAQs

What is interlibrary loan?

When you find a resource like an article that Georgian doesn't have, interlibrary loan is the service where we get that resource for you from another library.

How do I request an item through interlibrary loan?

In some of our databases, you'll see a link to "Get it free" or "Request an article". Copy the citation information, click on the link, and complete the form. You can also request an item by filling out this form or by emailing Please include the full citation for the item being requested.

What if I do not have all the citation information required on the interlibrary loan form?

Ask our research help staff or email for assistance.

Why am I required to use my Georgian email address to place an interlibrary loan request?

Interlibrary Loan (ILL) is a service available for current Georgian students and employees only. Your Georgian email is used to verify you are a current member of the college. Requests made with other email accounts may not be processed. If you don't know your Georgian email address, check here.

If I request an article, how long does it take to receive it?

Articles are usually quick to receive. It depends on how quickly the other library fills the requests. State on the ILL request form the last possible day you need the article by, which is usually before your assignment is due. As soon as we receive it, we will email it to you.

Can I borrow my textbook on interlibrary loan for the semester?

No, textbooks are not borrowed through interlibrary loan. Please see Georgian Stores to purchase your textbooks or check with your professor to see if it is on eReserves.

Can I request a book through interlibrary loan?

Book requests are not currently available due to COVID-19. Our research team would be happy to help you find another book or eBook on your topic from our collection. Connect with them for assistance.

Can I request an eBook through interlibrary loan?

Unfortunately, no. There is no system available that will allow the loaning of eBooks to other libraries. We would be happy to help you find another book or eBook on your topic from our collection. Connect with our research team for assistance.

How do I cancel my interlibrary loan request?

Email and include your request information.

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