Frequently Asked Questions

Library Logins

Your Library User ID is the number under the barcode on your student card. Your PIN is the last 4 digits of the same number.

sample Onecard and older Georgian student cards.

Databases off campus

Renew checkouts online

Library Login Help


Press 1 for Customer Service
Contact the Library

Student FAQs

Why do I need a library userID and PIN? Can't I use my network login?

Your library userID and PIN allows you to search and access all of our electronic resources. Without it, you can't find e-books, articles, streamed video, etc. Your library userID is different from your network and system login.

How do I get a library userID and PIN?

If you are a full or part time Georgian student, you need your ONEcard first. If you don't have a ONEcard, visit the ONEcard website for the process to upload your photo and get a ONEcard.

Once you have a ONEcard, email them at using your Georgian email address and request your library userID.

Now complete the library's form to set up your PIN and we will activate your ID and let you know your PIN.

I have a ONEcard but I don't know if I have a library userID or PIN. What do I do?

If you have a ONEcard, just complete the library's form to set up your PIN and we will activate your ID and let you know your PIN.

How can I get research help?

You can make an appointment with a research help staff member, or email us, use our drop-in hours, or use our askON online research service.

Check out all the ways you can connect and get research help here.

When is askON (online research help) available?

January 11, 2021 to April 23, 2021:

Monday to Friday: 6 a.m. to midnight

Saturday & Sunday: 11 a.m. to 5 p.m.

How do I get started with research?

  1. Check your program research guide
  2. Here's our list of databases
  3. Use Google Scholar
  4. Use the web but review the source
  5. Evaluate what you find
  6. Cite what you use

Still not sure how to do research? Check out the Doing Research guide

Or check out The Learning Portal's Research hub.

How can I find ebooks?

We have several eBook databases.

In addition, when searching MultiSearch, you can limit your search result to eBooks by selecting "Available Books & Videos" founder under "Limit To", then also check "eBooks" found under "Source Types"

To limit to ebooks, select the checkbox for Available Books and Videos, and select the checkbox for eBooks

I have books from the library. How do I return them? Will I have overdue fines?

Beginning September 14th, you can return any resources to the Barrie, Orillia, or Owen Sound libraries during our open hours. Resources will remain quarantined for 72 hours before being discharged from your account. We aren't charging any fines.

Will I still be able to get copies of articles that Georgian doesn’t have?

We continue to provide our Get It Free! (interlibrary loan) service to the best of our ability. With most libraries closed, there may be some resources we cannot provide.

I need to cite my sources using APA 7th edition. Help!

You’re right, you need to cite all the sources you use in your assignments. Here are some options:

  1. Use the Library’s Citing guide. Our revised 7th version is available
  2. Contact our Writing Centre. They offer both paper feedback and email assistance.
  3. The APA Style website is an excellent source of information as well. They have many examples and instructional aids. We use them all the time.

I used to borrow my textbook from the reserves at the library. Now what can I do?

Textbooks can be expensive but are really important to support your course material. We’ve been able to identify a few solutions:

  1. Georgian Store is open for online orders
  2. Search Amazon’s used book market
  3. Search Facebook groups for used books: Orillia Georgian College Book Exchange, Georgian College Barrie Book Swap, Georgian College Used Textbooks. Students post their used texts or post as wanted
  4. Contact the publisher. Some publishers are making textbooks open access during the health crisis. Use your college email.

Hold & Pick Up FAQs

Can I get resources from the library?

Yes, we are offering a "Hold & Pick Up" service at Barrie, Orillia, and Owen Sound campuses. This is like a curbside pick up that many retailers are doing but you will be coming into the library to get your resource.

Who can get a resource from the library

All current Georgian College students and employees can request items from the Barrie, Orillia, or Owen Sound library collections.

You must have activated your library userID and PIN before you can place a hold.

What can I place a hold on?

Only our physical books and DVDs will be circulated.

The following items cannot be placed on hold: reference or reserve items, media equipment, special program kits, magazines, and journals.

How do I place a hold?

  1. Start on the library website and search for an item in MultiSearch. You may want to limit to "available books and videos".
  2. Once you know what you want, select "Check Availability" located just above the campus/call number information.
  3. You are now in the library catalogue for that specific item. Look on the left for a "Place Hold" link and select it.
  4. Enter in your library userID and PIN. Select your pick up campus location and a date that you select when you can no longer use the item by.
  5. Click on the Place Hold button to confirm your request.

Here's a file (PDF) with a visual step-by-step.

How will I know when my item is ready to be picked up?

Library staff will contact you through your student or employee email address.

When will the resources be due?

The majority of resources will have a 3-week loan period. Some items may have shorter loan periods. All items will be marked with a return date. Please note that there will be NO overdue fines.

How do I pick up the resource?

Come into the library for contactless pick up. Your requested item will be in a labelled bag and is already checked out to you. Check our library hours to see when you can come.

Have your ONEcard or digital ONEcard available for confirmation of pick up.

How do I return a resource?

You can return your item(s) when the library is open for computer bookings. There will be a bin available to put your item(s) in. All items will be quarantined for 72 hours before they are removed from your library account. No overdue fines will be charged.

How can I check what I have signed out?

Login into your library account. You can review what you have signed out or renew resources.

Are you following health and safety protocols while retrieving my item(s) from the collection?

Absolutely. The health and safety of staff and students is Georgian's priority. Read here about the guidelines and safety measures on campus.

Before your item(s) is placed in the bag, it is wiped down with cleaning supplies.

What if I need research help or assistance finding a resource in the collection?

We are happy to help you. You can connect by:


Form: Contact the library.

Online research help: Choose askON from our library website.

What if I have questions or problems?

Faculty FAQs

I’m a professor and need to scan some information to make it available to my students on Blackboard. How can I do this and stay within our copyright guidelines?

That’s a great question. And the answer is “it depends”. Contact with your scenario and we’ll help you figure out the best solution.

I’m a professor and have additional material from my course textbook’s publisher. It is the required textbook for the course. Can I share this with students on Blackboard?

Most publishers will allow you to share the content as long as it is a required textbook. Contact to confirm that your textbook’s publisher allows this..

I’m a professor and I usually have books or specific readings on reserve for my students. Is there anything the library can offer?

Possibly. It’s called eReserves and we’re going to try to support you. Email and tell us what you need to make accessible to students. A staff member will contact you to go over specific details and determine if we can provide electronic access within copyright guidelines.

chat loading... if this message persists, please try reloading your page.