Frequently Asked Questions

FAQs: Academic Success

Wow, I didn’t know I’d have to be so organized to succeed in my courses. Do you have anything to help me?

Organization and time management are key to being successful in your courses. Check out the resources suggested by Georgian's student success advisors.

More information on study skills can be found on The Learning Portal's Study Skills hub

Do I have to pay for tutoring?

Math help, writing help, and tutoring are free services to all Georgian and Lakehead-Georgian students.

I’m feeling overwhelmed right now with my courses. I’m not sure if I can do this?

Courses and coursework can feel overwhelming. Have you considered other student services? Perhaps contact studentsuccess@georgiancollege.ca or your student advisor. In the meantime, don’t forget to take care of yourself. There are many mental health and wellness services available to students.

FAQs: Math

What type of math help is available?

Math help is available by booking an appointment in Navigate 360 and drop-in visits. See the hours for the Barrie and Owen Sound Math Centers.

Is there any math help for Owen Sound students on campus?

Check our hours page for available times. Check Navigate 360 for online appointments.

Do you have online drop-in times?

View the library hours for drop-in times

How do I book an online appointment with a math technologist?

Book an appointment for math help in Navigate 360

  1. Login to Navigate 360 with your Georgian username and password
  2. From the left menu, click Appointments
  3. In the top right corner, click Book Appointment
  4. Select the type of appointment you would like to schedule - choose, Tutoring and Math Help
  5. Select the service you need. E.g. I need help with Chemistry or I need help with Accounting
  6. Select a date
  7. Click Find Available Time
  8. Choose a date and time that works for you
  9. Choose how you would like to meet: In person or virtually
  10. In the text box, share any other information that will help us help you!
  11. Click to receive an email or text reminder
  12. Click schedule
  13. Success! You will receive an email with the details of your appointments.

Or for step-by-step detailed step-by step instructions

If you need help booking an appointment, please email us at academicsuccess@georgiancollege.ca

How long are the appointments?

Appointments are up to 60 minutes long. You may have up to 120 minutes of math help per week

How should I prepare for an appointment or drop-in?

Be prepared to share your work electronically. Although we won't help with your assignment, we may refer to it for clarification on concepts you need assistance with. Have a specific goal in mind for your session.

I can't make my booked appointment. How do I cancel it?

You can cancel your appointment up to 24 hours before your appointment time.  

To cancel your appointment:

  1. Log in to Navigate 360
  2. Click Appointments from the left hand menu
  3. Click Appointment Details
  4. Click Cancel Appointment
  5. Select a reason from the drop-down menu
  6. Click Cancel Appointment again

Are there any other math resources available?

Check our Math Technologist's YouTube channel, explaining various math concepts. The Learning Portal has a Math Hub with resources.

FAQs: Tutoring

What type of tutoring support is available?

Tutoring is a free service that helps students flourish academically.

  • Tutors coach you through course concepts
  • Learn new study skills and resources
  • Feel confident reaching your academic goals

How do I make an online appointment with a tutor?

Book an appointment for tutoring in Navigate 360

  1. Login to Navigate 360 with your Georgian username and password
  2. From the left menu, click Appointments
  3. In the top right corner, click Book Appointment
  4. Select the type of appointment you would like to schedule - choose, Tutoring and Math Help
  5. Select the service you need. E.g. I need to book an appointment with a Course Tutor
  6. Select the Course you need help with
  7. Select a date
  8. Click Find Available Time
  9. Choose a date and time that works for you
  10. Choose how you would like to meet: In person or virtually
  11. In the text box, share any other information that will help us help you!
  12. Click to receive an email or text reminder
  13. Click schedule
  14. Success! You will receive an email with the details of your appointments.

If you need help booking an appointment, please email us at academicsuccess@georgiancollege.ca

How long are booked appointments with a tutor?

Appointments are upto 60 minutes long. depending on a student's needs. You may have up to 120 minutes of course tutoring per week.  

How should I prepare for an appointment or drop-in?

Have a specific goal in mind for your session. Come prepared with your questions and your resources (textbooks, lecture notes, etc.). Although tutors won't help you with your assignment, they may want to refer to it for clarification on concepts you need assistance with.

I can't make my booked appointment. How do I cancel it?

You can cancel your appointment up to 24 hours before your appointment time.  

To cancel your appointment:

  1. Log in to Navigate 360
  2. Click Appointments from the left hand menu
  3. Click Appointment Details
  4. Click Cancel Appointment
  5. Select a reason from the drop-down menu
  6. Click Cancel Appointment again

I'm not located near any of the campuses. Can I still get a tutor?

Of course! Tutoring is available online. Just make sure to consider your time zone if you're not local and that of your tutor to make sure you don’t miss an appointment. Here’s a time zone converter to help with matching times.

How many hours of one-on-one tutoring can I get?

You may book a maximum of 60 minutes of tutoring per day and 120 minutes of tutoring per week via one-on-one appointments. There is no limit for drop-in tutoring each week.

How is online tutoring provided?

Online tutoring is provided using Microsoft Teams.

Can a tutor help me with my assignment?

No. Tutors are not allowed to assist you with your assignment or assessment (test, exam, etc.). Tutors are required to report breaches of academic integrity to their Academic Success team lead. Review Georgian’s regulation on academic integrity for further information.

What can a tutor help me with?

Tutors will coach you using tips and strategies to improve and build your learning and study skills. Each tutoring session will have specific and realistic goals that you help create.

Tutors must always adhere to Georgian’s academic integrity philosophy.

I don’t think I need a tutor but maybe a little support. Are there any other resources?

Check your Blackboard course shells. Your professors will identify resources that you can access. You can also check out the resources suggested by the student success advisors.

What do I do if I'd like to be a tutor?

If you are interested in becoming a tutor, check out the tutor job description for more information

Can I hire my own tutor?

If you choose to hire a tutor not from the college, make sure you negotiate a contract. The contract should include how many hours of tutoring, pay rate, how long each tutoring session is, start and end date of contract, etc. Don’t forget that you are responsible to maintain the academic integrity of your work.

FAQs: Writing

What type of writing help is available?

Writing help is available by booking an appointment in Navigate 360 and drop in vists. See the hours for the Barrie, Orillia and Owen Sound Writing Centers.  

You can also submit a paper for feedback. Our writing technologists will review up to 30% of your paper and provide feedback within 1 to 3 business days. Tell us your name, student number, email, and program. 

How do I submit a paper (or report or essay) for feedback?

  1. Select "Get paper feedback" from our department website or "Submit a paper" from the Writing Centre guide.
  2. Remember, your paper isn't being edited or changed in any way. It takes 1 to 3 business days before you receive feedback in the form of comments. Only 30% (or 1/3) of your paper is reviewed.
  3. Select "Begin to submit a paper".
  4. Enter the required information - first and last names, Georgian email address, student number, etc.
  5. Describe the type of feedback or section in your paper you would like feedback on. Examples are APA formatting, references and in-text citations, paragraph structure, etc.
  6. Now add your paper in MSWord format. You can either click the box to open the folders on your computer or drag a file over. Your file will be listed under the upload box.
  7. The maximum file size is 2MB.
  8. Selected the wrong file? No worries, you can delete it by clicking the garbage can icon.
  9. Sometimes it's really helpful to include the assignment instructions. You can upload them, too. There is a separate upload box for assignment instructions.
  10. Click the "Submit" button.
  11. If you want a copy of the form submission, either enter a valid email address or select the email you used in the form. Now click the "continue" button. Your paper has been submitted.

I'm having problems with submitting a paper for feedback. What can I do?

If our form isn't working for you, email us at academicsuccess@georgiancollege.ca with the following required information.

  • First and last name
  • Student number
  • Georgian email address
  • Program of study
  • Attached paper for review.

You can attach the assignment instructions for clarification and tell us what you would like feedback on.

How long before I get the feedback?

We will return your paper with our feedback within 1 to 3 business days after you submit the paper. For example, if you submit the paper on a Monday, you'll get the paper back no later than Thursday.

What happens when I submit a paper (or report or essay) for feedback?

One of our writing technologists looks at your paper and concentrates on 30% (or 1/3) of your paper. If you've identified where you need feedback, e.g. APA formatting, they will focus on what you want. All feedback will be in the form of comments within your document.

Once I get my paper back and I make changes based on the feedback, how do I get rid of those comments?

Within MSWord, make sure you are in the "Review" ribbon. You may need to select "Show Comments" or make sure that "All Markup" is selected. Select each comment and "Delete" it. What you need to do depends on if you are using a desktop or web version of MSWord.

How do I book an appointment with a writing technologist or writing tutor?

Book an appointment for writing Help in Navigate 360.

  1. Login to Navigate 360 with your Georgian username and password
  2. From the left menu, click Appointments
  3. In the top right corner, click Book Appointment
  4. Select the type of appointment you would like to schedule - Choose, Writing, Language and Research Help
  5. Select the service you need. E.g. I need help with APA formatting or I need help with APA citations
  6. Select a date
  7. Click Find Available Time
  8. Choose a date and time that works for you
  9. Choose how you would like to meet: In person or virtually
  10. In the text box, share any other information that will help us help you!
  11. Click to receive an email or text reminder
  12. Click Schedule
  13. Success! You will receive an email with the details of your appointment

Or for step-by-step detailed instructions

If you need help booking an appointment, please email us at academicsuccess@georgiancollege.ca.

How long are the appointments?

Appointments are up to 60 minutes long.  You may have up to 120 minutes of writing help per week. 

How should I prepare for an appointment or drop-in?

Be prepared to share your work electronically. Have your assignment ready in case we need clarification. Have a specific goal in mind for your session.

I can't make my appointment. How do I cancel it?

You can cancel your appointment up to 24 hours before your appointment time.  

To cancel your appointment:

  1. Log in to Navigate 360
  2. Click Appointments from the left hand menu
  3. Click Appointment Details
  4. Click Cancel Appointment
  5. Select a reason from the drop-down menu
  6. Click Cancel Appointment again

Can you proofread my paper?

No, but we will show you how to proofread.

I need help with APA. Where can I look?

Use our APA Citing Guide or the APA website. Check out our Writing Technologist’s Youtube Channel with screencasts and videos explaining APA formatting and citation or connect with the Writing Centre.

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