Frequently Asked Questions

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Your Library User ID is the number under the barcode on your student card. Your PIN is the last 4 digits of the same number.

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FAQs: Math

How can I access math support?

Get drop-in math support via WebEx or contact us via email – Tell us your name, student number, email, program, and the course you need math help in.

Are there any other math resources available?

Yes, check out our Math Tools - resources.

I miss not being able to visit the Math Centre for help. Can I still access math help?

Yes, you can! We now have drop-in math support by WebEx. Or you can email and tell us your name, student number, email, program, and course you need help in. Here’s a special bonus. Dan, our math technologist, is creating screencasts. Check them out.

  1. Introduction to the Math Centre
  2. The 11 Basic Rules of Math
  3. Use of an Interest and Annuities Formula Sheet
  4. Similar vs. Congruent Triangles
  5. Trigonometry
  6. Vectors
  7. Single Equivalent Payment - Part 1
  8. Single Equivalent Payment - Part 2

FAQs: Tutoring

How can I access online tutoring support?

Book an appointment with the Tutoring Advisor to review your tutoring needs. If it is determined that tutoring is needed, you will be matched with a tutor within five (5) business days.

  1. Taking a program from Barrie, Orillia, Midland, Muskoka, and Orangeville? Click to make a calendar appointment
  2. Taking a program from Owen Sound or South Georgian Bay? Click to make a calendar appointment
  3. Appointments can last up to 30 minutes.
  4. All appointments are in Eastern Standard/Daylight Savings Time (EST/EDT). Use a time zone converter to select the best time.

I'm not located near any of the campuses. Can I still get a tutor?

Of course! Tutoring is available online. Just make sure to consider your time zone if you're not local and that of your tutor to make sure you don’t miss an appointment. Here’s a time zone converter to help with matching times.

How many hours of tutoring can I get?

If you are eligible for tutoring, you can receive one hour per week. Tutoring is not available in the first or last week of the semester.

How is online tutoring provided?

You and the tutor determine the best method that works for both of you. Some options are listed below. To learn more about an online platform, check out their website.

  1. Zoom (
  2. WebEx (
  3. Skype (
  4. Google Hangouts (
  5. Adobe Connect (
  6. Email

Can a tutor help me with my assignment?

No. Tutors are not allowed to assist you with your assignment or assessment (test, exam, etc.). Tutors are required to report academic misconduct to their Academic Success team lead. Review Georgian’s regulation on academic integrity for further information.

What can a tutor help me with?

Tutors will coach you using tips and strategies to improve and build your learning and study skills. Each tutoring session will have specific and realistic goals that you help create.

Tutors must always adhere to Georgian’s academic integrity philosophy.

I don’t think I need a tutor but maybe a little support. Are there any other resources?

Here are a few resources that our tutors recommend -

Also, check your Blackboard course shells. Your professors will identify resources that you can access.

What do I do if I'd like to be a tutor?

If you are interested in becoming a tutor, check out the tutor job description for more information

Can I hire my own tutor?

If you choose to hire a tutor not from the college, make sure you negotiate a contract. The contract should include how many hours of tutoring, pay rate, how long each tutoring session is, start and end date of contract, etc. Don’t forget that you are responsible to maintain the academic integrity of your work.

FAQs: Writing

How can I access writing support?

You can submit a paper for feedback. Our writing technologists will review up to 30% of your paper and provide feedback within 3 business days. Tell us your name, student number, email, and program.

Does the writing centre offer other support?

You can also contact the Writing Centre via email – - Tell us your name, student number, program, and what type of help you need, for example, APA, writing technique, flow, clarity, transitions etc. Appointments are approximately 30 minutes and you can book 1 per day.

I need help with APA citations. Where can I look?

Use our APA Citing guide to help.

FAQs: Academic Success

Wow, I didn’t know I’d have to be so organized to finish my course online. Do you have anything to help me?

Absolutely, use our planning templates to help you get organized with due dates and any reading you need to do. Organization and time management are key to being successful in an online course.

More information on study skills can be found on The Learning Portal's Study Skills hub

Do I have to pay for tutoring?

No, tutoring is free to Georgian students.

I’m feeling overwhelmed right now. This online learning isn’t as easy as I thought. I’m not sure if I can do this?

This is a new experience for everyone – professors and students. Have you considered other student services? Perhaps contact or your student advisor. In the meantime, don’t forget to take care of yourself. There are many mental health and wellness services available to students.

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