First, Break All the Rules: What the World's Greatest Managers do Differently by Marcus Buckingham; Curt CoffmanCall Number: HD38.2 .B83 1999 Barrie
ISBN: 0684852861
Publication Date: 1999-05-05
Despite their differences, great managers share one trait: They break virtually every rule conventional wisdom holds sacred. They don’t believe that, with enough training, a person can achieve anything he sets his mind to. They don’t try to help people overcome their weaknesses. They disregard the golden rule. They even play favorites. Companies compete to find and keep the best employees using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. This book explains how the best managers select employees for talent rather than for skills or experience, how they set expectations, how they motivate people, and how they develop people.