Library and Learning Services: Hospitality Studies: Getting Started

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Starting Databases

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Looking for information for an assignment? Enter your keywords to find books, articles, streaming video & more in one click. Access to full text requires your Georgian user credentials.

Other Databases

ABI/INFORM Collection
Covers topics like economic conditions, corporate strategies, management theory, management techniques, business trends, and more. Access scholarly journals, trade publications, wire feeds, and other news sources. Search by NAICS code, type of document (e.g. case study), location, industry classification, and more.
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Business: Insights
Search for company profiles, industry profiles, and more. Easily modify your search to focus on trade, magazine, or journal articles, Complements our other business databases and sources.
Business Source Complete
This business database provides the leading collection of bibliographic and full text content. Trade, news, and scholarly articles are searchable and accessible. Additionally, market research and industry profiles can be found. Relevant business search filters like company name, NAICS code, DUNS number, and ticker symbol are available to narrow the search.
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CultureGrams Provinces Edition
This edition contains reports on all Canadian provinces and territories. Reports include images, maps, charts, data tables, and fun facts, plus sections on the environment, culture, government, first inhabitants, and more.
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CultureGrams World Edition
Cultural reports for more than 200 countries each include categories such as land and climate, history, personal appearance, greetings, dating and marriage, family, diet, housing, holidays, economy, education, and health.
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Statista
Statistics [Canadian + international] on varied topics. Country, industry, consumer and demographic data is available including dossiers and research studies.

Magazines & Journals

Books

Achieving Success Through Innovation: Cases and insights from the hospitality, travel, and tourism industry by Glenn Withiam (Editor)
ISBN: 9781631570445

Publication Date: 2016

This book investigates the genesis and success of innovation in the hospitality industry as detailed in over four dozen case studies. In many of the cases studies, the innovators themselves provide the insights into their innovative inspiration and the lessons learned from the way they brought their innovative ideas to life.
Customer Service for Hospitality and Tourism by Simon Hudson; Louise Hudson
ISBN: 9781915097156

Publication Date: 2022

Explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. In essence it is the 'whys' and 'hows' of customer service.
Employer Branding for the Hospitality and Tourism Industry by Sjoerd Gehrels
ISBN: 9781789730708

Publication Date: 2019

Employer Branding (EB) aims to assist businesses in becoming the employer of choice for potential employees, and provides hands-on tools in attracting, developing and retaining people. Employer Branding for the Hospitality and Tourism Industry explores the potential of EB in changing approaches to managing people and improving opinions on careers in the hospitality sector.
Food and Beverage Management in the Luxury Hotel Industry by Sylvain Boussard
ISBN: 9781637420119

Publication Date: 2021

This book is an introduction to the management of food and beverage operations within a luxury hotel environment. It provides detailed coverage of operational areas within the food and beverage department, based on multiple real industry examples.
The Good Company: Sustainability in Hospitality, Tourism, and Wine by Robert Girling; Heather Gordy; Pamela Lanier
ISBN: 9781631571718

Publication Date: 2015

The Good Company tells the stories of over 30 inspiring companies around the world that are among the ethical leaders in the industry.
Hospitality: A new dawn in sustainability & service by Chris Sheppardson; Iwona Drozdz (Research by)
ISBN: 9781953349736

Publication Date: 2021

This book is an introduction to one of the fast-developing core pillars in business, sustainability, as well as how it is closely tied into the concept of service.
Hotel Revenue Management by Dave Roberts
ISBN: 9781637421925

Publication Date: 2022

This book guides the reader from the building blocks of revenue management, to pricing science and merchandising, and to broader issues of setting objectives in support of a revenue strategy.