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Hospitality & Tourism Index is a bibliographic database covering scholarly research and industry news relating to all areas of hospitality and tourism. This comprehensive database contains more than 440,000 records from 500 titles, with coverage going back to the early 1960s. Permitted Uses: License Info
Covers topics like economic conditions, corporate strategies, management theory, management techniques, business trends, and more. Access over 1000 full text journals and over 400 full text trade publications. Search by NAICS code, type of document (e.g. case study), location, industry classification, and more. Permitted Uses: License Info
Search for company profiles, industry profiles, and more. Easily modify your search to focus on trade, magazine, or journal articles, Complements our other business databases and sources.
This is the world's definitive scholarly business database, providing the leading collection of bibliographic and full text content. As part of the comprehensive coverage offered by this database, indexing and abstracts for the most important scholarly business journals back as far as 1886 are included. In addition to the searchable cited references provided for more than 1,200 journals, Business Source Complete contains detailed author profiles for the 20,000 most-cited authors in the database. Permitted Uses: License Info
This edition contains reports on all Canadian provinces and territories. Reports include images, maps, charts, data tables, and fun facts, plus sections on the environment, culture, government, first inhabitants, and more. Permitted Uses: License Info
Cultural reports for more than 200 countries each include categories such as land and climate, history, personal appearance, greetings, dating and marriage, family, diet, housing, holidays, economy, education, and health. Permitted Uses: License Info
This book investigates the genesis and success of innovation in the hospitality industry as detailed in over four dozen case studies. In many of the cases studies, the innovators themselves provide the insights into their innovative inspiration and the lessons learned from the way they brought their innovative ideas to life.
Explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. In essence it is the 'whys' and 'hows' of customer service.
Employer Branding (EB) aims to assist businesses in becoming the employer of choice for potential employees, and provides hands-on tools in attracting, developing and retaining people. Employer Branding for the Hospitality and Tourism Industry explores the potential of EB in changing approaches to managing people and improving opinions on careers in the hospitality sector.
This book is an introduction to the management of food and beverage operations within a luxury hotel environment. It provides detailed coverage of operational areas within the food and beverage department, based on multiple real industry examples.
This book is an introduction to one of the fast-developing core pillars in business, sustainability, as well as how it is closely tied into the concept of service.
This book guides the reader from the building blocks of revenue management, to pricing science and merchandising, and to broader issues of setting objectives in support of a revenue strategy.