The library website and many of our databases are optimized for the last few browser versions.
If you are having difficulty with the library website or individual databases, and have already verified your PIN, but still cannot access a database please consider:
- are your security settings set to "high"? some content might be limited
- try clearing your cache or history and restarting your web browser:
- your cookie settings - not accepting cookies might limit your access
- is Adobe Reader installed / up to date - needed for accessing PDF files
- is Adobe Flash Player installed / up to date - needed for viewing video files and more
- is your Internet service provider using a proxy? If so, you may need to contact them for assistance
Need to contact us? Send us a screenshot of your error(s) or problem by email, so we can better understand what's happening.