Try these quick fixes to get you searching in no time!
Other frequently asked questions
Adjust your browser security settings in Internet Explorer to accept cookies or try using Firefox or Chome as alternatives to Internet Explorer. If you suspect error is related to the database website being very slow, try again in a little while.
The Fix: Please advise library staff and try again within 24 hours. On campus access may work for this resource when off campus is not.
The Fix: Try accessing the link on campus and removing the .rap.ocls.ca from the end. Review our information on locating & using stable links. You will most likely need to redo your search - research help staff are available to help.
The Fix: If not already present, you can try adding: http://ra.ocls.ca/ra/login.aspx?inst=georgian&url=
to the beginning of your URL
The fix: Please call your library's customer service desk OR our toll free number 1.877.890.8477. Barrie Library is usually open latest - please call Barrie (toll free) during the late evening for prompt assistance.